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FSC » Home » Stories and Testimonials

October 11, 2019

Published by Wendy Rinehart at October 11, 2019

When Even Your Financial Planner Can’t Get Their Own LTC Benefits

The long-term care insurance claims process can be difficult even for those who are familiar with the industry, but FSC can help!

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August 26, 2019

Long term care insurance (LTCI) Claim Denials - what Policyholders Face

Published by Wendy Rinehart at August 26, 2019

Introducing Your Long-term Care Insurance Specialist

Don’t waste any more time struggling to make sense of your long-term care insurance; let the LTC specialists at FSC handle it.

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Testimonials

They are the gold standard!

Knowledgeable, caring and responsive. We’ve been associated with FSC for several years now; originally to leverage and provide interface with my mother’s long term… Read more “They are the gold standard!”

They are a godsend, and worth every single penny!

FSC was uniquely knowledgeable… My family and I are so grateful to have been directed to FSC for guidance in exercising our parents’ long… Read more “They are a godsend, and worth every single penny!”

l’m sure now that she is an angel…

Jeanne, was a lifesaver through all of this. My siblings and I were referred to FSC by a consultant and having worked with elder… Read more “l’m sure now that she is an angel…”

Thank goodness for the fine people at FSC!

FSC took over the reins… My mother Claire was a registered public health nurse, who took care of everyone from infants at well baby… Read more “Thank goodness for the fine people at FSC!”

You guys do an awesome job!

Awesome job! Thanks Wendy. You guys do an awesome job! I think I heard about you from the presentation you did for NAELA. —Ailish O’Connor… Read more “You guys do an awesome job!”

Thank you for having the insight…

Many blessings to FSC. Excellent, thorough, and timely help is how I can express my feelings for Family Solutions for Care. I wish I… Read more “Thank you for having the insight…”

I can’t express how thankful I am…

Thank you again for your excellent customer service… I can’t express how thankful I am to you and your coworkers for all the assistance… Read more “I can’t express how thankful I am…”

Just Want You to Know…

Just Want You to Know… I usually write you with problems or questions but today I am just writing to Thank You for all… Read more “Just Want You to Know…”

There is no way we could have handled this ourselves!

Happy Day! “Oh Jeanne!!! I am crying! Thank you so much for all your work on this and talking us off the ledge several… Read more “There is no way we could have handled this ourselves!”

Thanks for all your diligence in filing my dad’s claims…

You made my life so much easier! Hi Natalie, Thanks for all your diligence in filing my dad’s claims over the years!! You made… Read more “Thanks for all your diligence in filing my dad’s claims…”

You have been such a bright light…

Thank you for everything… You have been such a bright light all these years during my difficult times and I appreciate all you have… Read more “You have been such a bright light…”

NO time to do the backroom for LTC insurance claims

They have made my life so much easier! Drew said he would tell all new and existing franchise owners, “Work with Family Solutions for… Read more “NO time to do the backroom for LTC insurance claims”

I Can’t Say Enough About the Help We Received…

They truly go the extra mile… Especially our claim representative, Natalie Vayo! (Pictured above.) Natalie has been working with our family for three years. … Read more “I Can’t Say Enough About the Help We Received…”

Thanks for Staying on Top of This!

Here is a quote we received from a client family today after our case manager had to help the third new set of caregivers… Read more “Thanks for Staying on Top of This!”

My Blood Pressure is Normal Again!

FSC would handle EVERYTHING… When my wife reached the need for Assisted Living, I was delighted that 20 years ago we had the good… Read more “My Blood Pressure is Normal Again!”

They were a godsend for my family!

The case was eventually resolved… I contacted FSC in 2017 about my mother, Judy Crothers’ long-term care insurance claim based on a reference from… Read more “They were a godsend for my family!”

I wouldn’t file a LTC insurance claim without FSC.

Professional, compassionate service… I recommend FSC to anyone going on a claim with a long-term care insurance policy. Their professional, compassionate service makes family’s… Read more “I wouldn’t file a LTC insurance claim without FSC.”

I would highly recommend FSC to other communities

They were able to backtrack payments… This professional team has been extremely helpful in helping residents in our community. They were able to backtrack… Read more “I would highly recommend FSC to other communities”

There is tremendous value in having this service available!

A life-saver… Family Solutions for Care has been a life-saver to the families I referred to them. There is tremendous value in having this… Read more “There is tremendous value in having this service available!”

What Insurance Company Employees Tell Our Team…

I wanted to help families file claims… A representative from an insurance company asked who FSC is and I explained what we do. She… Read more “What Insurance Company Employees Tell Our Team…”

They approved the Adult Day Care benefits…

Connie and Tom Ricer My husband’s mother and father both feel into ill health about 5 ½ years ago. We both left our jobs… Read more “They approved the Adult Day Care benefits…”

I took a look at the policy and decided to make a claim.

Thanks to FSC, I could concentrate on making my mother comfortable… I first heard of FSC through the Assisted living facility where my 92-year-old… Read more “I took a look at the policy and decided to make a claim.”

FSC stepped in to help…

I am so glad I found them! I thought I was going to tear my hair out trying to figure out my Mom’s policy.… Read more “FSC stepped in to help…”

What a great company!

My family and I are so grateful… What a great company! From the beginning, Jesseca and Natalie worked diligently to recover my mother’s claim. Always available… Read more “What a great company!”

They relieved all my frustrations…

We worked so well together… I was frustrated with dealing with my dad’s long-term care insurance company and the marketing manager at Winford Memory Care… Read more “They relieved all my frustrations…”

FSC knows what they’re doing…

It can be very, very time consuming… I would definitely recommend FSC to anyone who was dealing with long-term care insurance policies. It can be… Read more “FSC knows what they’re doing…”

I have so much faith in their help…

The process has been handled professionally… I highly recommend FSC for their help with any long-term care insurance claims. Every time I have utilized… Read more “I have so much faith in their help…”

I learned about FSC and gave them a call!

It was a wise investment… After my 91-year-old, widowed father, Ray Benderman had a stroke, he was suddenly catapulted to completely care for himself again.… Read more “I learned about FSC and gave them a call!”

I knew I needed help…

Their customer service is second to none! I was referred to FSC by the assisted living company. The company told me that FSC had already… Read more “I knew I needed help…”

FSC delivered on their estimate…

The claim moved along swiftly! On my first attempt a year prior to seek approval of my claim I was instructed to send various other… Read more “FSC delivered on their estimate…”

We have nothing but high praise for FSC!

Natalie Cary was the greatest… We have nothing but high praise for FSC. They were extremely helpful with processing our claim for my sister. They were… Read more “We have nothing but high praise for FSC!”

Your tenacity knows no bounds!

Thank you for your personal encouragement… I would like to take this opportunity to thank you and everyone at FSC for your professionalism in… Read more “Your tenacity knows no bounds!”

What a Godsend.

There is no way I could have done this alone. When I got word that my mother’s (Alice MacArthur) Long Term Care (LTC) insurance… Read more “What a Godsend.”

FSC went to work immediately…

FSC is the BEST! From the very beginning, I knew it was going to be very difficult to get my claim approved. So I… Read more “FSC went to work immediately…”

The team members at FSC have been a dream to work with.

Such a friend and advocate is priceless beyond words… The team members at FSC have been a dream to work with. It has been the… Read more “The team members at FSC have been a dream to work with.”

Judy Crothers

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