You probably already know this, but filing long-term care insurance claims is a hassle.
Getting your LTC insurance claim settled entails lots of phone calls, long hold times, inconsistent terminology, confusion over elimination periods—and that’s just when the rest of the healthcare industry is having a normal day.
During a pandemic? Families are seeing even bigger obstacles to getting their long-term care claims approved and their insurance benefits paid out—and at a time when ensuring that their loved ones are cared for has never felt more important.
We know that your first priority is always your parent or senior family member’s care. Whether they’re living in an LTC community or receiving home care services, making sure they receive the care they deserve is a responsibility you don’t take lightly.
But making sure they get the support and attention they need is important not just for their well-being but for yours: The stress of looking after a loved one, even if you’re not providing the day-to-day care, can be a lot to handle. This is true at the best of times, but now it’s likely that your work schedule, school and family routines, and daily life has been turned upside down by the global health crisis that is COVID-19.
It’s not just that your insurance carrier may be seeing an increase in the claims being filed while the country grapples with COVID-19. In addition to that, they are likely also dealing with staff shortages, closed call centers, and decreased resources to handle the volume of calls and claims.
Once you’ve finally gotten in touch with someone, you may find that they’re asking for additional information, service details, or other paperwork you didn’t even know you needed. Maybe you’re not even talking to the right department. Or, you may find that you misinterpreted the language in your policy; there are, after all, more than 400,000 variations of long-term claim insurance policies out there.
In times like these, it’s more important than ever that you have someone knowledgeable to help you out.
You don’t have to feel like you’re on a wild goose chase. You don’t need to add even more stress to your day.
The experienced team at Family Solutions for Care is the national expert when it comes to managing LTC insurance claims. Our representatives are seasoned, professional, and dedicated—and they are working day in and day out to ensure families are receiving the benefits they’re entitled to.
They’ve reviewed thousands of policies and have developed relationships with the industry’s largest insurance carriers, long-term communities, and home care vendors. As an FSC family, you won’t have to worry about tracking down the right person or waiting forever on hold—we’ll take care of all of that for you.
It’s an honor to serve families like yours and we’d love to tell you more about our services! Give us a call today at 844-858-4500.