Many long-term care facilities offer a wide array of services in order to give their residents (and their families) a great experience. From offering relevant medical and health care services to truly striving to provide a new home for residents, most facilities are eager to meet as many needs as they can. 

Unfortunately, many of these communities simply don’t have the experience to successfully navigate the insurance side of the process. The thing about LTC insurance is that it’s unusual, it’s complex, and it’s designed to be confusing.  

And that’s why Family Solutions for Care (FSC) has stepped in to help aging loved ones get their claims paid out—while relieving that burden from both their family and their new community. 

The maze of long-term care insurance 

Did you know that there are more than 400,000 different LTC policies and riders? And that every state has their own requirements regarding recordkeeping and other regulations? And that you have to submit your claims each and every month to continue receiving benefits? 

To say that it’s a lot to process is an understatement, and the fact is that LTC facilities already have plenty of other things to process and manage. In some cases, communities are part of a multi-state, regional, or national chain, and what is required for residents in their facilities in one state is completely different for residents of communities in another state—even though they’re living in facilities that are part of the same brand. 

Valuing care providers’ expertise 

The claims team sees first-hand how hard the staff in LTC communities work to provide for their residents. Whether in assisted living facilities, nursing homes, memory care facilities, or other spaces, care providers are ensuring that residents get the care and support they need day in and day out. Tracking appointments, managing medications, promoting healthy habits and routines, and encouraging a high quality of life for each member is more than a full-time job and they do it with enthusiasm. 

We know that you don’t want to overload your loved one’s care providers more than they already are—and neither do we. Our team is honored to provide this important service so that you can rest assured that your LTC claims will be filed efficiently and accurately month after month. 

At FSC, our experienced claims specialists know who to get in touch with and how. You can count on us to navigate the process quickly and professionally, leveraging our in-depth knowledge of the industry on your behalf. 

We are the industry leader in handling LTC claims across the country—and we can’t wait to help your family too! Give us a call at (844) 858-4500 or contact us today to find out how we can support your LTC claims.