Hi Natalie, Thanks for all your diligence in filing my dad’s claims over the years!!
You made my life so much easier, and I know that wasn’t always easy, especially when you had to call my dad’s facility multiple times–to put it mildly–when it was going through its own staff turnover.
Regardless of the challenges, you always came through for me, and I feel every penny we spent on your services was a total bargain!
Having experienced more than 10 years of interacting with the elder care industry on my dad’s behalf, you are the rare professional whom I’ve encountered who has consistently gone above and beyond the call of duty! I would recommend whatever company that you work for to anyone!!
I will never know how difficult it is to navigate the long-term care insurance claim process because I’ve always had you to rely on. And you are so right, though we’ve only conversed over the phone and email, we have developed a friendship that I will miss. But it’s great knowing that you will be out there helping other families, as you did mine, who may be overwhelmed by all the things that come along with caring for an aging parent.
You have my sincere appreciation for your dedication and kindness, and I wish you the very best!
Please feel free to use any or all of this as a testimonial. The more people who know the support that you provide, the better! Let me know if I can help spread the word in some other way as well.