Knowledgeable, caring and responsive.
We’ve been associated with FSC for several years now; originally to leverage and provide interface with my mother’s long term care plan and now for my dad’s. Right from the outset, FSC walked us through what my parents’ care plan covered and how we could leverage the benefits at such time that we needed them (which was progressive).
Prior to working with FSC, we had worked with elder attorneys who evaluated the policy, but they had nowhere near the same level of understanding that FSC has—in fact, they left us with a completely incorrect understanding of what the policy would provide. FSC corrected all that, and essentially took the ‘heavy lifting’ off our plates immediately, which was a tremendous relief as we faced many decisions and changes relating to my parents’ care.
Heather Dollar and all of the people that we have worked with at FSC are knowledgeable, caring and responsive. They know their business and the interface they provide to get bills paid is nothing short of a godsend. I trust them implicitly to tell me what I need to know and do, and I know they care.
Please tell everyone you know about FSC (I sure do!) because my family would never want to navigate this stage of my parents’ care without them. They are the gold standard!
— Debra Verbeke
EVP, Human Resources
Fairfield County Bank