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Family Solutions for Care

Long-Term Care Insurance Claims Filing, Managing, and Denial Appeal Specialists.

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Testimonials

Ronda Polansky

You have been such a bright light all these years during my difficult times and I appreciate all you have done for me when I needed you the most. THANK YOU for being you and THANK YOU for EVERYTHING you… Read more “Ronda Polansky”

Drew Fuller, Right at Home Franchise Owner, said he has NO time to do the backroom for long-term care insurance claims.

Drew said he would tell all new and existing franchise owners, “Work with Family Solutions for Care! Why Not? It doesn’t cost the franchise anything. The policyholder gets more benefits. It makes no sense for me to try to figure… Read more “Drew Fuller, Right at Home Franchise Owner, said he has NO time to do the backroom for long-term care insurance claims.”

I Can’t Say Enough About the Help We Received…

Especially our claim representative, Natalie Vayo! (Pictured above.) Natalie has been working with our family for three years. During this time of transition with our mom moving to assisted living, Natalie and her team have done an absolutely amazing job.… Read more “I Can’t Say Enough About the Help We Received…”

Thanks for Staying on Top of This!

Here is a quote we received from a client family today after our case manager had to help the third new set of caregivers understand and fill out their care assessments correctly. “Thanks for staying on top of this … … Read more “Thanks for Staying on Top of This!”

My Blood Pressure is Normal Again!

When my wife reached the need for Assisted Living, I was delighted that 20 years ago we had the good sense to purchase Long Term Care Insurance from a well-established firm. But I went into SHOCK when I received the… Read more “My Blood Pressure is Normal Again!”

Tim Crothers regarding his mother, Judy Crothers

I contacted FSC in 2017 about my mother’s long-term care insurance claim based on a reference from a care provider. My FSC claims specialist Jeanne Garoutte pursued the case passionately for months until the case was eventually resolved in my… Read more “Tim Crothers regarding his mother, Judy Crothers”

William Hammond, J.D. Elder and Disability Law Firm

I recommend FSC to anyone going on a claim with a long-term care insurance policy. Their professional, compassionate service makes family’s lives easier during a very difficult time. I wouldn’t file a long-term care insurance claim without FSC. William Hammond, J.D.,… Read more “William Hammond, J.D. Elder and Disability Law Firm”

Tiffney Dunning, Brookdale Fredericksburg, TX

This professional team has been extremely helpful in helping residents in our community. They were able to backtrack payments for one resident for almost a years worth of service. Our resident has been able to continue residing here at Brookdale… Read more “Tiffney Dunning, Brookdale Fredericksburg, TX”

Gerry Rife, Oasis Senior Advisors

Family Solutions for Care has been a life-saver to the families I referred to them. There is tremendous value in having this service available!

What Insurance Company Employees Tell Our Team…

A representative from an insurance company asked who FSC is and I explained what we do. She said, “’Oh wow, that’s what I wanted to do. I wanted to help families file claims because it is so hard and they… Read more “What Insurance Company Employees Tell Our Team…”

Connie and Tom Ricer

“My husband’s mother and father both feel into ill health about 5 ½ years ago. We both left our jobs and moved to Virginia to be able to care for them. His father passed away shortly after moving there and… Read more “Connie and Tom Ricer”

Larry Mock

“I first heard of FSC through the Assisted living facility where my 92-year-old mother lives. My mother had been paying monthly premiums ($150 to currently ~$250) on a long-term care policy for about 17 years. When she made the transition… Read more “Larry Mock”

Melanie K.

“I thought I was going to tear my hair out trying to figure out my Mom’s policy. FSC stepped in to help and the claim went so smoothly! I am so glad I found them!!”

J. Rye

“What a great company! From the beginning, Jesseca and Natalie worked diligently to recover my mother’s claim. Always available and supportive, they helped us maneuver the complex maze of paperwork and phone calls needed to push our claim through. I felt… Read more “J. Rye”

Cathy Baron

“I was frustrated with dealing with my dad’s long-term care insurance company and the marketing manager at Winford Memory Care gave me FSC ‘s name. I was very careful to check them out since there are many schemes to take… Read more “Cathy Baron”

Vicki Barclay

“I would definitely recommend FSC to anyone who was dealing with long-term care insurance policies. It can be very, very time consuming and very difficult to get the answers that you are looking for. And efficiency in making a claim… Read more “Vicki Barclay”

Dave Lanter – CarePatrol

I highly recommend FSC for their help with any long-term care insurance claims. Every time I have utilized them to assist a client who has a long-term care policy, the process has been handled professionally, with care and compassion. I… Read more “Dave Lanter – CarePatrol”

Virginia Petter

Hope your week stays good and you are blessed with happy people to help! If they don’t start out happy, I know that after talking with you they will be better! Becky 8/7/2018

Ray Benderman

“After my 91-year-old, widowed father had a stroke, he was suddenly catapulted to completely care for himself again. As his daughter and power of attorney, I found myself navigating unfamiliar territory. I became overwhelmed and intimidated… I learned about FSC… Read more “Ray Benderman”

Emma and Jimmy McDonald

“I was referred to FSC by the assisted living company. The company told me that FSC had already helped so many of their patients. I thought at the time I could handle doing the claim on my own, but after I stayed… Read more “Emma and Jimmy McDonald”

Paula and Walt Brown

“On my first attempt a year prior to seek approval of my claim I was instructed to send various other info. I had understood from other sources that novice individuals (like me) could have long bouts with insurers on claims such as… Read more “Paula and Walt Brown”

Paul and Judy Furrer

“We have nothing but high praise for FSC. They were extremely helpful with processing our claim for my sister. “They were very prompt to all phone calls we made them. We could not have made this claim and done all the paperwork… Read more “Paul and Judy Furrer”

The Lansford Family

I would like to take this opportunity to thank you and everyone at FSC for your professionalism in filing the long-term health care claim for my family. Your results have been amazing. I know I could not have accomplished all… Read more “The Lansford Family”

Alice MacArthur

When I got word that my mother’s Long Term Care (LTC) insurance claim was denied and being closed after her being in assisted living for eighteen months, I didn’t know where to turn. At 89, I thought we were set for the… Read more “Alice MacArthur”

Arthur Tucker

From the very beginning, I knew it was going to be very difficult to get my claim approved. So I decided to go with Family Solutions for Care (FSC). FSC went to work immediately to get my claim approved. I… Read more “Arthur Tucker”

Wendy Kirby – CarePatrol

It is these kinds of peripheral services that make us be a one-stop shop. I am thrilled to have Family Solutions for Care as a partner!

Wendy Kirby

CarePatrol

Judy Crothers and her daughter, Whitney

The team members at FSC have been a dream to work with. It has been the perfect advocate for our mother’s situation. They put all of their heart into helping our family with my mother’s insurance claims difficulty. She tirelessly… Read more “Judy Crothers and her daughter, Whitney”

Judy Crothers

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