We help families facing the crushing burden of long term care insurance claims.

We’re long-term care insurance claims specialists. We’ll help you or your loved ones collect LTC insurance benefits and secure your funding.

Owning a long-term care insurance policy does not guarantee benefits. With over 400,000 variations of policies and riders, long-term care insurance policies are complex, confusing, and inconsistent. FSC secures access to the dollars you need from the insurance company for you and your family to pay for care.

Family Solutions For Care is America’s most experienced and largest long-term care insurance consumer filing service. FSC works with thousands of families, assisted living communities, attorneys, care placement organizations, home health care providers, and other professionals.

Family Solutions For Care

4.9

Joseph Greene

00:11 01 May 21

Danneta was such a blessing to our family in a... hard time. There are so many things that you don’t think about when filing a claim. You think it should be easy enough, but the insurance company will find small things to stop them from having to pay. FSC knows what they are doing and gets tough claims approved.read more

Melanie Diaz

22:31 28 Apr 21

Christine was very knowledgeable and helpful... though the entire process. She made life much easier for us and was very attentive and quick to respond to all of my questions. Highly recommend for a professional experience.read more

Pamela Sanderson

18:35 31 Mar 21

Long Term Care insurances can be quite varied.... Why would you risk your claim for benefits being denied when you can rely on the experts at Family Solutions For Care to help? They’ve helped my clients many times with appealing denied claims, approval of benefit claims, and even got a cancelled policy reinstated! Their no-cost policy review is valuable to any long term care insurance policy holder. Don’t assume you know what your policy does or doesn’t cover! Ask Family Solutions For Care to read through the confusing and sometimes outdated terms to get the most benefit from your investment!read more

Susan Couch

23:45 23 Mar 21

Couldn't get through this Long Term Care... challenge without the assistance of FSC. They have been by my side since 2016. This kind and caring group has seen me through some really tough times with both my step-mom and father. Their help has allowed me to spend more quality time with my 94 year old father and not worry about the small details. They are on top of everything and they have been a blessing to our family.read more

Kelly Appenzeller

19:54 01 Mar 21

Christine is a consummate professional, always... going above and beyond to respond to any and all questions her clients may have. She helped my family navigate moving our grandmother in to assisted living and we could not have done it without her help. She made a confusing and daunting process in to one of seamless success and was there every step of the way to ensure we had the best outcome. She was a pleasure to work with; patient, kind, and caring.read more

Susan Reiner

21:08 18 Feb 21

They have been absolutely wonderful in helping... us navigate my mother's Long Term Health Policy and getting us the payments. They also helped us find a wonderful Home Care Service who understands our financial situation and understands we are using my mom's policy to help us cover the cost of care. FSC was absolutely valuable in helping us with the agency and finding help in our area. We initially had a horrific experience with the insurance company who handles my mom's policy, coverage and getting through to actual people to help us with her eligibility and reimbursement. I work with Erin Wright at FSC and she has been wonderful. Constant contact, communication, empathy, concern, reassurance. Highly recommend this service/company. The people are wonderful and totally understand our needs and the stress of caring for an elderly member of our family. I do not know where we would be without their assistance.read more

Sona Lukasik

10:47 12 Feb 21

When my mother-in-law moved into assisted... living, I was dreading the process of having to begin working with her long term care insurance carrier again to try to recover the benefits she is entitled to. Having been through it once before, I already knew what I was in for - endless delays and stall tactics, hurdles, repeatedly sending the same documents, and hours of phone time arguing for benefits to be approved or released. I really didn't know if I could do it again. Enter Family Solutions for Care. After an easy set up procedure, they took over the process and quickly worked to help us establish eligibility for benefits and then followed up to make sure claims have been processed and paid in a timely manner. They respond to questions promptly and thoroughly and always keep us up to date and informed about what's going on. The experience they bring to the table in working with the insurance carriers is invaluable. I feel like they're a part of the family. When I get an email from Erin, I look forward to opening it since I know it won't present me with a problem...but rather a Solution!read more

Corrie Shaw

23:39 11 Feb 21

FSC was very helpful with my family. Erin Wright... helped answer all of our questions and ease our concerns. She was very helpful and seemed like she truly cared, unlike other companies I’ve talked with. I highly recommend FSC to everyone!read more

r bordelon

22:30 11 Feb 21

So pleased with my experience. Erin Wright was... so polite, kind, and patient. She really took her time to help me. Thank you Erin!read more

Katelyn Sundin

22:06 11 Feb 21

They are so friendly and helpful! I love this... company. I had a great experience in particular with Danneta and Erin. They were very professional and helpful.read more

Hailey Wartenbee

21:43 11 Feb 21

I love FSC! Super super friendly, helpful, and... overall just fantastic! Super glad I got to be in contact with Erin Wright, she made everything less stressful and she was so compassionate! Thanks again!read more

sweet_and_bitter (They_Call_me_UWU)

16:08 05 Feb 21

I have owned a wealth management business for 17... years and had a client in his 80s who was having an issue getting his disability company to pay for in home care. I sold long term policies a number of years ago and knew that almost all policies at that time paid for in home care (as opposed to nursing home care). Family Solutions knew exactly what to do. They had their ducks in a row. I know how to choose investments but getting an insurance company to pay up is way outside my wheelhouse. Holmes Osborne, CFA. Osborne Global Investors.read more

Glenn McGraw

19:30 10 Dec 20

Family Solutions for Care (FSC) was recommended... by a trusted friend who is knowledgeable about dealing with Long Term Care Insurance. She said that the paperwork process can be very tedious and frustrating, and recommended contacting FSC. I spoke with Wendy, Co-founder of FSC who patiently explained the entire process to me. My wife and I talked about it and decided to enlist FSC's help with our claim. Natalie at FSC helped process our initial paperwork, and get us started. Christine is our FSC claims specialist. She has worked very hard for us to get the claim submitted. I appreciate the way she keeps us updated with information regarding our claim. The claim has been started and we are receiving monthly payments. Very happy with FSC!read more

Barb Schierkolk

18:59 16 Oct 20

I had the care of my friend truly dropped in my... lap because she has no more family left. I would have been lost in the world of paper work if it were not for the wonderful kind words and help from Jeanne Garoutte. I would recommend Family Solutions For Care to anyone being over whelmed with the task of taking care of a loved one.read more

Susan Tanksley

15:25 01 Oct 20

FSC has helped us for years. They are helping... support my sisters memory care experience, taking care to keep the hardest financial issues organized. Today I am grateful to know Erin Wright at FSC who communicates such deep confidence and kindness as she helps me to be at ease about my sisters needs.read more

Timothy Cohen

20:17 30 Sep 20

Family Solutions for Care saved our LTCI claim.... We had attempted to go it alone and file a claim for my mother’s policy. We had so thoroughly botched the process, that not only was our claim on the verge of being rejected, but I was concerned that they may cancel our plan outright. Finding FSC was a blessing. They completely took over the claims process and made sure that everything was done correctly. They handled all of the communication with the insurance company as well as my mother’s physicians. It was such a relief to know that they were on the case, handling every step of the process - Making sure that everything was done correctly and in a timely manner and that nothing fell through the cracks. Results? I was just informed today that my mother’s claim had been approved! What a relief to know that my mother will be able to receive the care that she needs in her own home for as long as she needs it. I can tell you without a doubt that our claim would never have been approved without FSC’s support. I should also mention that they are a pleasure to work with. Our Claims Specialist, Christine, provided just the right amount of hand-holding to get us through this process. She was endlessly patient, helpful, and kind. I knew that our claim was in good hands....read more

Connie Missimer

19:47 15 Sep 20

We were incredibly frustrated by our LTC... company. On the face of it, their policy promised to pay out for a dementia diagnosis OR inability to perform some activities of daily living (ADL). Believe me, people with dementia become severely impaired mentally long before they can't pull on their clothes. We hired an attorney who, not realizing the policy was misleading, encouraged us to apply for the long-term care that was paid for over a 25-year period that entailed escalating charges. They promptly denied our claim, to our shock. We appealed to the insurance commissioner of the issuing issuing state. No help-- but they did use our case as a data point! Then we heard from a class-action attorney about FSC. We were nervous to commit, but it ended by taking off an enormous burden. FSC will work with your LTC provider, they definitely know the right way to fill out forms and ping them at the right time to pay out each month. FSC turned a nightmare intro a process that, albeit long, ended with the LTC company eventually paying for the long-overdue care. I can't recommend them highly enough. Thanks to Erin W., Natalie, and all the great folks there who helped us over the past few years!read more

Next Reviews

1FSC is The Leader in Long-Term Care Claim Help…

Through our professional LTC claim assistance services, our team at Family Solutions For Care secures funding from Long-Term Care Insurance policies, understanding your Long-Term Care Insurance Benefits and is available to help with your questions and concerns relating to your LTC Insurance. We secure the MONEY you need for long-term care.

2Family Solutions For Care Delivers Results…

If you have a need to activate a Long-Term Care insurance claim, there are a lot of serious changes happening. Your life became more complicated when your loved one’s health changed. Now, family dynamics, decisions on moving, hiring caregivers, finding money to pay for services, Dr. visits, medication management, and emotional support has fallen to you and it can all be overwhelming.

3We Offer a Free LTC Insurance Policy Review…

Family Solutions For Care provides you with a full and realistic understanding of how your LTCi policy works. Schedule an Online Booking below for a complimentary review of your Long-Term Care Insurance policy.