Especially our claim representative, Natalie Vayo! (Pictured above.) Natalie has been working with our family for three years. During this time of transition with our mom moving to assisted living, Natalie and her team have done an absolutely amazing job. They have cut through red tape in dealing with our insurance company, that has saved us much frustration. This has left us with more time to be with our mother and deal with other aspects of our lives. I can’t thank Family Solutions for Care enough for all their help! They truly go the extra mile and now that we have come to the end of our insurance, I will actually miss speaking with Natalie, as she feels like part of our family! Thanks again for helping us and being our allies in helping our mom to have the smoothest transition in this phase of her life!