The next step is a No-Cost Claim Consultation, including Policy Review (or, if you’ve already had a policy review, an update). It’s done over the phone, by a long term care insurance claims specialist, not a salesperson. This call will tell us if we can help. And even if we can’t help, you’ll get thoughtful information from an expert. You have nothing to lose — this is a no cost, no obligation review of your situation. What a relief!